That much we know, but how we handle situations when mistakes are made can be sincere and productive or it can be just another mistake that makes things far worse.

To avoid the "double mistake" of alienating the mistaken party try the following...

First, please remember that anger of the mistake will only make matters worse. You may be annoyed, disappointed or even downright mad, but you have to let it go because your anger over the situation will immediately erode your credibility and put others on the defensive.

A very enlightened friend of mind has this tag line at the bottom of his emails, which serves as a great reminder for all...

“Let nothing be an inconvenience to you, not even the smallest thing. It is in this that true life begins.”

Do yourself a favor and read that statement over as many times and for as many days as you need to let it soak into your attitude. Post it everywhere you go if necessary. Because when we look back upon our "inconveniences", none of them really matter in the grand scheme of things anyway.