TOP SIX LIST

If a Loan Officer wants to make a positive impression upon their co-workers and customers, these six characteristics, in nor particular order, seem to be the key...

  1. Honesty and being up front with customers.
  2. Turning in a complete loan application.
  3. Positive attitude and enthusiasm.
  4. Respect and praise for co-workers.
  5. Willingness to help others.
  6. Kindness and understanding

Conversely, if you are trying to alienate others, this is the list. If any of these characteristics describe your behavior, maybe a little change is in order...

  1. Yelling and visible anger/tantrums
  2. Not being available to help handle issues.
  3. Criticizing and blaming others.
  4. Turning in incomplete and inaccurate loan applications.