Many of us change our voicemail greetings on a daily basis which is a good thing!

Your voicemail greeting can be a powerful marketing and operational tool. First of all you can communicate to your customers when you will be available on that day and help them set reasonable expectations about when they will hear back from you. (Remember to never over promise?)

The daily greeting also allows you to communicate about market information, holidays, vacations, instructions, etc.

This is also a kind and respectful thing for your coworkers in other offices so that they don't leave you important messages only to find out later that you were in Mexico for the week! Tomorrow we will explore some "do's" and "don'ts" about effective voicemail greetings.