The mortgage loan process begins at the point of origination; therefore the quality of work that begins a loan application will directly impact the quality of the customer experience all the way to the closing.

Some things will never change and the number one way a Loan Officer can please their Processor is still to take a complete loan application that is turned in promptly. Not coincidentally, a complete 1003 is also a must for all top producing Loan Officers because if the application is not complete, issues will arise that will inevitably steal away precious time that could be used to bring more business in the door. Doing a job right the first time is something our parents tried to teach us many years ago and it is still great advice!

The best Loan Officers are knowledgeable about their client's desires and the product that they have selected for them and they have a back up plan for challenging loan applications to avoid scrambling at the last minute for financing options.

Please keep in mind the "garbage in, garbage out theory" and that great originating can still work even with sub par processing, but even the greatest of processing will rarely fully compensate for bad originating.